Return Policy
At Tricity Dry Fruits, customer satisfaction is our top priority. While we strive to deliver only the best quality products, returns are accepted under specific conditions due to the perishable nature of our items.
✅ Returns Accepted If:
You received the wrong product
The product is damaged, leaked, or tampered
The product is expired on arrival
🕒 Note: You must notify us within 48 hours of delivery to be eligible for a return.
📦 How to Request a Return:
Email us at support@tricitydryfruits.com
Share your order ID and photos of the item and packaging
Our team will verify and guide you through the return process
🔁 Return Process:
Approved returns will be picked up (if applicable) or you may be asked to ship it back
A replacement will be issued, or a refund will be processed if the product is not available
❌ Returns Not Accepted For:
Opened or consumed products
Items returned without prior approval
Complaints raised after 48 hours of delivery
Taste, personal preference, or change of mind
📞 Need Help?
For shipping-related queries:
📧 support@tricitydryfruits.com
📞 +91-98885-02303
GSTIN/UIN : 03AAEPL2754N1ZM